Plan & Briefing
D0Confirm the problem is worth an 8D and secure resources before the team is formed.
Emergency Response & Scope
Capture the trigger, symptom severity and whether emergency containment was needed.
Establish the Team
D1Assemble a cross-functional team with process/product knowledge and defined roles.
Team Members
Add members with their role (format: Name — Role). The Champion and Team Leader are mandatory.
Describe the Problem
D2Chronological reconstruction and problem definition. Add or remove rows — the timeline above updates in real time.
Event Timeline (Visual)
Auto-updates as you add/edit events below. Shows timestamp and event description.
Problem Timeline (Data Entry)
Edit timestamps and events below. The visual timeline above updates automatically.
| Timestamp | Event |
|---|
Evidence Register
| Ref | Type | Description | Linked |
|---|
Interim Containment Actions
D3Protect the customer until permanent corrective actions are verified.
Containment Measures
| Action | Owner | Status |
|---|
Root Cause Analysis
D4Start with the interactive Fishbone. Enter potential causes per category, rate their likelihood, then drive the strongest ones into individual 5×WHY cards.
🐟 Fishbone (Ishikawa) — Interactive Cause Table
Choose a category, type the potential cause, and set a likelihood. Rows colour by likelihood. Anything set to Very likely is auto-sent to a 5×WHY card below; any row can also be pushed manually with → 5×WHY.
| Category | Potential cause | Likelihood | Evidence? | Action |
|---|
Rate your strongest causes, then ask the AI advisor to probe the next “Why?” for any 5×WHY chain.
🎯 5×WHY — Individual Cards 0
One card per prioritised cause. Very likely causes arrive automatically (red border); manually-added causes have a teal border. Fill each chain until you reach something you can permanently correct.
✔ Verified Root Cause
Define & Select Corrective Actions
D5Permanent actions that eliminate the root cause. Click a status chip to cycle Open → In Progress → Completed. You own each action.
Corrective Actions Register
Add, edit inline, cycle status, or remove actions. Each action targets a confirmed root cause from D4.
| # | Corrective Action | Root Cause Addressed | Responsible | Target | Status |
|---|
Verification of Corrective Actions
D6Confirm each implemented corrective action actually eliminated the root cause. Click a status chip to cycle, set the verdict, choose the Hierarchy of Control, and edit any cell inline.
Verification Register
Click a Status chip to cycle. Use Verdict to record the result, and Hierarchy of Control to prioritise — the selector colours itself green (most effective) to red (least effective).
| # | Verification Activity | Linked Corrective Action | Method / Evidence | Responsible | Target | Hierarchy of Control | Verdict | Status |
|---|
Prevent Recurrence
D7Systemic actions that stop this and similar problems recurring across lines/sites — update standards, FMEA, controls and lessons learned. You own each action.
Preventive / Systemic Actions 0
Edit any cell inline. Click a status chip to cycle Open → In Progress → Completed. Use the row below to add your own action.
| # | Preventive / Systemic Action | System Updated | Responsible | Target | Status |
|---|
Recognize the Team & Close
D8Confirm closure criteria, capture recognition, and formally close the 8D.
Closure Checklist
Team Recognition
Save & Open Case (file)
Generate Word / PDF Report
REPORTCompile the full 8D record into a formatted, exportable document. Choose the format, toggle sections, then export.
Output Format
Word (.docx)
Editable, track-changes ready
Locked, print / archive
Include Sections
Toggle which disciplines appear in the report. Preview updates live.